dear sales manager,

　　this letter is a complaint concerning the actions of one of your salespersons. on tuesday, may 5, 2012, around 2 p.m.., i went to your store to look for a t-shirt. when i asked a salesperson, ms. wang for help in finding my size, she informed me that she was busy and i would have to find one myself. i explained that the reason why i came to her was that i couldn’t find one. she then said in a rude tone that if i couldn’t find one, it meant that the store didn’t have it, and that i needed to look somewhere else.

　　i felt that ms wang was rude. i hope that you will look into the matter: i shop frequently at your store and i look forward to a more pleasurable shopping experience next time.

　　四.有关“环境友好型、资源节约型社会”话题

　　例1：近日你所在的学校开展了“为建设节约型社会献一计”主题活动，同学们提出了许多建议。请你根据以下要点，用英语写一篇短文向english horizons杂志编辑部投稿：

　　有人建议

　　1.不浪费粮食和纸张

　　2.尽量不使用方便筷、塑料袋

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